Terms of Service
Effective date: 4 March 2026
These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Magic Hour Portraits (“we,” “us,” “our”). By using our website, submitting an enquiry, booking our services, or opting in to receive SMS messages, you agree to these Terms.
If you do not agree, do not use our website or services.
1. Business information
- Business name: Magic Hour Portraits
- Website: https://magichourportraits.com/
- Customer support email: robertbonsall@magichourportraits.com
- Customer support phone: +1 814-498-4800
- Service area: Pennsylvania, USA (serving clients in PA, NY, NJ, MD, DE)
2. Services
Magic Hour Portraits provides wedding photography services, including packages and related deliverables as described on our website or in written proposals.
All details regarding pricing, inclusions, timelines, and deliverables are confirmed in writing. Website information may be updated at any time.
3. Enquiries, availability, and bookings
Submitting an enquiry does not guarantee availability for your date.
A booking is only confirmed when we provide written confirmation and any required booking steps are completed (for example, signing an agreement and/or payment of a retainer if applicable).
If we are unable to provide services due to circumstances outside our control, we will communicate promptly and work with you on reasonable next steps.
4. Payments
Payment terms, if applicable, will be provided in writing at the time of booking. You agree to pay all invoices in accordance with the terms stated on the invoice or booking agreement.
5. Rescheduling and cancellation
Any rescheduling or cancellation terms will be provided in your booking agreement or written confirmation. If no separate agreement exists, rescheduling and cancellation requests will be handled case by case.
6. Intellectual property
All content on our website, including text, images, graphics, and branding, is owned by Magic Hour Portraits or licensed to us and is protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, or exploit our content without our prior written permission.
7. Website use
You agree not to misuse our website, including by introducing malware, attempting unauthorized access, scraping, or interfering with website functionality.
8. Third party links
Our website may include links to third party websites. We do not control these websites and are not responsible for their content, policies, or practices.
9. Limitation of liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
- Our total liability for any claim related to our services is limited to the amount you paid us for the specific services giving rise to the claim.
- Nothing in these Terms limits any rights you may have under applicable consumer protection laws that cannot be excluded.
10. SMS Terms and Conditions
If you opt in to receive SMS messages from Magic Hour Portraits, you agree to the following:
10.1 Description of SMS use cases
We send conversational SMS messages to people who enquire about our wedding photography services. Messages may include:
- enquiry confirmations and responses
- scheduling and booking links
- appointment confirmations and appointment reminders
We do not send SMS messages to purchased lists.
10.2 How you opt in
Opt in is collected through our website forms using an unchecked SMS consent checkbox. You will only receive SMS messages if you provide consent.
10.3 Opt out instructions
You can opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. After you opt out, you will no longer receive SMS messages from us unless you opt in again.
10.4 Customer support contact
For help, reply HELP or contact us at:
Email: robertbonsall@magichourportraits.com
Phone: +1 814-498-4800
10.5 Message frequency and rates
Message frequency varies based on your enquiry and scheduling activity. Message and data rates may apply.
10.6 Carrier liability disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
10.7 Age restriction
You must be 18 years or older to opt in to receive SMS messages from us.
10.8 Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your information: https://magichourportraits.com/privacy-policy
11. Changes to these Terms
We may update these Terms from time to time. The latest version will be posted on our website with an updated effective date.
12. Governing law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, and you consent to the exclusive jurisdiction of the state and federal courts located in Pennsylvania for any dispute arising from these Terms or our services.